Privacy Policy

Effective Date: March 2026

Sims Pool Upgrades (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information obtained through our website.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Submit a contact form
Request a quote or service information
Communicate with us by phone, email, or website forms

The information collected may include:

Name
Phone number
Email address
Property address or project location
Any information you include in your message

We may also automatically collect certain non-personal information when you visit our website, including:

IP address
Browser type
Device information
Pages visited on our site
Time spent on pages
Referral sources

This information helps us improve our website and services.

How We Use Your Information

The information we collect may be used to:

Respond to inquiries or service requests
Provide quotes and project consultations
Communicate about services you requested
Improve our website and customer experience
Monitor website performance and traffic
Maintain the security of our website

We only collect information necessary to operate our business and communicate with customers.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality and analyze website traffic.

Cookies may be used to:

Understand how visitors use the website
Improve site performance and usability
Support analytics tools such as Google Analytics

You can control or disable cookies through your browser settings if you prefer not to allow them.

Third-Party Services

We may use trusted third-party services to support our website operations, including:

Website hosting providers
Analytics services (such as Google Analytics)
Contact form processing tools

These providers may have access to certain information only to perform services on our behalf and are required to protect your information.

We do not sell, trade, or rent your personal information to third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Your Privacy Rights

Depending on applicable laws, you may have rights related to your personal information, including:

Requesting access to information we have about you
Requesting corrections to your information
Requesting deletion of your information where applicable

To make a request regarding your personal information, please contact us using the information below.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

Children’s Privacy

Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Patrick Sims

Owner-Operator, Sims Pool Upgrades

Phone: (813) 463-6889

Email: pa*********@*****************lc.com